Terms & Conditions

At SLTheLabel, we value our relationship with you and respect your privacy. We are committed to protecting the information you share with us online, in-store, or through our partners. This policy explains how we collect, use, store, and share your data, and how you can request it be removed, in line with the New Zealand Privacy Act 2020, and the Australian Privacy Act 1988.

GENERAL TERMS

By shopping at slthelabel.com. We may refuse orders if terms are breached and reserve the right to update our website information at any time.

PAYMENT OPTIONS

We accept:
Visa, Mastercard, AMEX, PayPal, Laybuy, Afterpay, Shopify Payments, Bank Transfer, Apple Pay, and Google Pay.

All card transactions are securely processed through Shopify Payments.

CURRENCY

Our website can display prices in multiple currencies, converted automatically from NZD at the current market rate.

PRODUCT DETAILS

We aim to describe products accurately but cannot guarantee all descriptions are complete or error-free i.e. size. We reserve the right to make changes without notice.

Colour Disclaimer: Product colours may vary depending on screen settings.

DISCOUNTS & PROMOTIONS

Codes are valid for a limited time on full-priced items only.

Cannot combine with other promotions.

Applied before shipping and tax.

Shipping discounts only apply if specified.

CLICK & COLLECT

Uncollected orders after 4 weeks will be cancelled and refunded.

PRIVACY & DATA

We collect: name, email, address, shipping & billing addresses, phone number, birthday, and marketing preferences.

Data is shared with Shopify for operational purposes.

SLTheLabel manages your personal data in compliance with NZ and AU law.

YOUR DATA RIGHTS

You have the right to:

Access and receive your data

Correct inaccurate or incomplete data

Request deletion (subject to legal or transactional limits)

Object to marketing or processing based on our legitimate interest

Request data portability

Requests can be sent to info@slthelabel.com

DISCLAIMER

SLTheLabel is not responsible for technical issues, unavailable products, or damages resulting from use of our website.

INTELLECTUAL PROPERTY

All content and product designs are copyright SLTheLabel Limited.
“SLTheLabel” is a registered trademark.

CONSUMER GUARANTEES

Products comply with the Consumer Guarantees Act 1993 (CGA) and Australian Consumer Law (ACL) 2010: acceptable quality, free from defects, fit for purpose, safe, and durable.
If a product is faulty, we will repair, replace, or refund it.